Return policy

1. Conditions for returning goods.
1.1. Our refund and refund policy is valid for 14 days from the date of receipt of the goods. If 14 days have passed since the receipt of the goods, we cannot offer you a full refund or exchange.
1.2. We refund only the cost of the goods, excluding the cost of shipping to the buyer.
1.3. Refunds are possible only in the payment system from which the payment was made.
1.4. To be eligible for a return, your item must be unused and in the same condition you received it.
1.5. If you order several items, you can make a partial refund.


2. Способ возврата товара в городе Саратов
2.1. Доставьте товар по адресу: проспект Столыпина, дом 32, магазин “Skills”.
2.2. При себе необходимо иметь номер заказа из e-mail уведомления или страницы аккаунта
2.3. Возврат товара в пункт самовывоза является бесплатной услугой и осуществляется покупателем.


3. Способ возврата товара на территории России.
3.1. Доставьте товар в ближайший пункт СДЕК.
3.2. Заполните заявку для возврата.
3.3. При себе необходимо иметь трек номер заказа и паспорт.
3.4. Доставка возврата осуществляется бесплатно.


2. International shipping return method.
2.1. Deliver the goods to the nearest post office.
2.2. Place the shipment in the name and address of the store and send the parcel.
2.3. Return delivery is carried out at the expense of the buyer.


3. Moneys return periods.
3.1. After the refund is approved by us, the corresponding amount will be refunded to you within 3 days. The refund period may increase depending on the work of your bank.
3.2. The seller reserves the right to refuse a refund if it was reported after the deadline, if the returned goods are not in the same condition in which they were received.


If you have any questions, please contact us using the feedback form with the order number.